Privacy Policy

Privacy Policy

Updated 1^st September 2022

1. Who is UK Marketplace?

‘UK Marketplace’ is the Trading Name of ‘UK Marketplace FZC LLC, (Trade Name UK Marketplace), incorporated and registered in the United Arab Emirates under company number 4893 and the registered office address is at Ajman City Freezone, Sheikh Rashid Bin Saeed Al Maktoum St, Ajman, United Arab Emirates.

UK Marketplace operate an e-commerce platform associated with the Websites  www.ukmarketplace.com, www.ukmarketplace.co.uk and www.ukmarketplace.uk together with associated apps that are available for download on the Google Playstore and Apple App Store.

2. Definitions

For the purposes of this Privacy Policy:

• Account and/or User Account means a unique account created for You to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to UK Marketplace.
• Cookies are small files that are placed on Your computer, mobile device, or any other device by a website.
• Personal Data is any information that relates to an identified or identifiable individual, that is collected automatically, either generated by using the Service or from the Service infrastructure itself.
• Service(s) refers to the Website.
• Terms of Service means UK Marketplace Terms of Service for Personal Accounts
• Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service. Notably Facebook and Google.
• User(s) and/or You means the individual accessing or using the Site or Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Site or Service, as applicable.
• Website, Site and/or Platform refers to the UK Marketplace Service Infrastructure accessible from www.ukmarketplace.com, www.ukmarketplace.co.uk, or www.ukmarketplace.uk

and/or UK Marketplace Terms of Service for Business Accounts

3. General Information

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of your contact information and data when you use the service and tells you about your privacy rights and how the law protects You.

We take your privacy extremely seriously. We DO NOT share or distribute your Personal Data with any 3^rd parties, affiliates, business partners or anyone else whatsoever external to UK Marketplace

All personal data will be collected, stored, and used by us in accordance with the European Union General Data Protection Regulation No. 2016/679 (“GDPR”) and/or other applicable statutory regulations.

Under applicable data protection laws, UK Marketplace is obligated to inform you about data processing and UK Marketplace fulfils this obligation within this Privacy Policy. This Privacy Policy and any parts of it are not meant as contractual clauses and do not become part of the UK Marketplace Terms of Service as a contract that is concluded with registered User Account holders.

We use Your Personal data to provide intermittent updates in reference to the UK Marketplace and to create an account for you to access the future services of UK Marketplace through which you can buy and sell goods. We do not share, sell, or use your data for any other purpose. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

We have access to Your Personal Data only to perform tasks on Our behalf and are obligated not to disclose or use it for any other purpose

4.Your Personal Data

3.1 Data collection

While using Our Service, we may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You and perform our contractual obligations to you in accordance with the UK Marketplace Terms of service. Such personally identifiable information may include, but is not limited to:

• Title (Mr, Mrs, Miss)
• First name and last name
• Email address
• Telephone number

5. Why do we collect your personal data and what do we do with it?

  5.1 To enable you to use and allow us to provide the UK Marketplace Websites and Service.

We collect and use your personal data to allow you to use our Platform, to provide our services and to perform our obligations to you in accordance with our Terms of Service and especially to enable you to undertake commercial transactions via the Platform, to use the electronic payment system or to leave reviews and communicate with other users of the platform. Part of your data is also necessary for us to comply with legal requirements and provide our services to you in accordance with the Laws of England and Wales.

Your data is also used to help improve the platform, site and services and continually enable us to make a better experience for our users. We collect and use your personal data for these purposes until either the deactivation of your User Account or for 5 years of inactivity on your account.

5.2. To make your user experience better

We collect and use your personal data in order to continually improve your experience when using the Site and Services. Such as by enabling you to personalize your feed and search results, providing you relevant suggestions, retain your previous searches, send you notifications and otherwise making the use of the UK Marketplace platform better for all users.

5.3. To ensure compliance and provide our service as per our terms and conditions 

UK Marketplace supervises compliance with and enforces the Terms and Conditions of Use for the Site and Service to ensure the security of your account and the Platform.

5.4. To assure your online security

At UK Marketplace we have a whole team dedicated to Online Security, who sole purpose is to ensure that the accounts of all our Users and the Platform itself are secure and protected from all kinds of cyber-attacks, unauthorized access, and other related risks. By collecting your data, we can apply specific security measures to accounts on an individual basis as well as in bulk

5.5. To enable you to pay and receive payment for items

Payments on the UK Marketplace Site are carried out via our Payment service provider Stripe, who provides payment processing and escrow services.

Part of your data is required to fulfill our, or our payment service providers’ legal obligations when payment for a purchase or sale is made on your behalf.

If you do not provide us with this personal data, it will not be possible for Stripe to comply with legal requirements, and we will not be able to provide our service on the site.

The primary function during payments that your personal data is required for are to: 

UK Marketplace supervises compliance with and enforces the Terms and Conditions of Use for the Site and Service to ensure the security of your account and the Platform.

5.4. To assure your online security

At UK Marketplace we have a whole team dedicated to Online Security, who sole purpose is to ensure that the accounts of all our Users and the Platform itself are secure and protected from all kinds of cyber-attacks, unauthorized access, and other related risks.

By collecting your data, we can apply specific security measures to accounts on an individual basis as well as in bulk.

5.5. To enable you to pay and receive payment for items

Payments on the UK Marketplace Site are carried out via our Payment service provider Stripe, who provide payment processing and escrow services.

Part of your data is required to fulfill our, or our payment service providers’ legal obligations when payment for a purchase or sale is made on your behalf.

If you do not provide us with this personal data, it will not be possible for Stripe to comply with legal requirements, and we will not be able to provide our service on the site.

The primary function during payments that your personal data is required for are to:

• Allow you to add a bank account for withdrawal purposes
• Implement Know Your Customer (KYC) checks
• Enable you to pay and receive payments
• Allow you to make a purchase or add a payment card for payment purposes
• Issue refunds
• Keep financial records
• Carry out Politically Exposed Persons (PEP) checks

5.6. For legal compliance

It is essential for our legal and compliance team to have access to your personal data in order to perform tasks as and when required to protect both the legal and procedural interests of both our User Account holders and UK Marketplace.

This shall include but not be limited to providing information to law enforcement and other state institutions, defend our rights against chargebacks, defend the rights and interests of UK Marketplace and the Users of our Site and Services

5.7. To conduct marketing and promotions

UK Marketplace involves our Users in marketing campaigns and in order to benefit their business and retail shopping experience. To do this we wish to present you with marketing and promotional materials that are both most appropriate to your needs and engaging.

As part of these marketing and promotional activities we shall use your personal data to:

• Send you marketing emails
• Personalize marketing messages
• Conduct advertisement campaigns involving you
• Contact you for publicity and/or earning opportunities
• Enable us to post your content on our social media accounts
• Manage our social media profiles
• Allow you to see personalized advertisements
• Enable you to participate in our referrals program
• Evaluate the efficiency of promotional campaigns

5.2 Limitations to Data Collected 

At UK Marketplace we operate all our data collection policies and procedures in accordance with the UK Data Protection Act 2018 and the global requirements of the General Data Protection Regulation (GDPR).

The data that we collect is limited purely to the personal data as detailed in this privacy policy.

We DO NOT use the Service to collect or monitor:

• Usage Data: IE: We DO NOT, record Your Device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
• Mobile Data: IE: When you access this service through a Mobile Phone, we DO NOT record the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
• Browser Information: We DO NOT collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device, such as browsing history.

We DO NOT share your data with any 3^rd party for their personal use. However, the following 3^rd party contractors may store your data on our behalf outside of the UK which may provide cloud and hosting services, IT security, maintenance and technical services, and communications services:

• Amazon Web Services (USA)
• Google LLC (USA)
• Apple Inc (USA)

6.     Use of Cookies

UK Marketplace uses cookies and similar technologies on the website to help the site function efficiently and securely. You can find out more by visiting our Cookie Policy.

7. Our Right to Amend this Privacy Policy

At UK Marketplace we are continually developing our service and technology to enhance the experience for our users and the service we provide for our sellers, and to enable this we reserve the right to amend this Privacy Policy at any time in accordance with regulatory requirements. Any amendments will be published on this page and the date in the header shall be updated. To represent the date this Privacy Policy was updated.

8. Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy and other Terms of Service. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations. For example, if we are required to retain your data to comply with applicable laws, resolve disputes, and enforce our legal agreements and policies.

The Company will also retain your personal data for internal analysis purposes, and to strengthen the security or to improve the functionality of Our Service, or whereby we are legally obligated to retain this data.

9. Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the company is involved in the processing of data and provision of the service. It means that this information may be transferred to — and maintained on — computers located outside of the United Kingdom and or other governmental jurisdiction where the data protection laws may differ from those in the United Kingdom.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to the transfer and our collection of your data.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

10. Disclosure of Your Personal Data

10.1 Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred to other parties involved in that merger, acquisition, or asset sale. We will provide notice before Your Personal Data is transferred to any party whereby it will and become subject to a different Privacy Policy.

10.2 Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

10.3 Other legal requirements 

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

11. Security of Your Personal Data

The security of Your Personal Data is important to Us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.

 12. Children’s Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 we take steps to remove that information from Our servers.

13. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If You have any questions about this Privacy Policy, or should You wish to review or make changes to the information that we have stored about you then please contact us:

by email: help@ukmarketplace.co.uk